Settlement Services Resources

Document TitleSorted By Document Title In Ascending OrderDescriptionDocumentPublisherDate
A Case for FamiliesA position paper that proposes incorporating a Family Approach in the settlement sector implies a re-thinking of the framework behind program design, policy, settlement funding, outcome measurement, and service delivery, which are currently using an individualistic approach. DocumentTanya Dargy - Ryerson University2017
A Half Welcome: Delays, Limits and Inequities in Canadian Refugee SponsorshipThis report examines the main policy challenges Sponsorship Agreement Holders face today. Drawing on responses SAH representatives provided through interviews and a survey, this report highlights four main areas of concern. DocumentCanadians for Public Justice2017
Access to Health Care for Refugee and Refugee Claimants in Canada.A study of the 2012 policy changes to health care for refugee and refugee claimantsDocumentMeaghan Boddy, Renira Narrandes and Zoe Kavoukian-Scharf - Dalla Lana School of Public Policy, University of Toronto2013
All About Refugees - FactsheetA factsheet explaining general information about refugees worldwide and the private sponsorship process in Canada.DocumentRefugee Sponsorship Training Program2012
An Innovative Immigration System at 150 and BeyondThis report summarizes the Canadian Immigration Summit 2017’s discussion points and recommendations on how Canada can strengthen its immigration system and gives an overview of the importance of immigration to Canada’s economic future.DocumentThe Conference Board of Canada2017
Barriers to Citizenship for Newcomers to CanadaAn information sheet that outlines some of the barriers to Canadian Citizenship caused by new federal government policies.DocumentCanadian Council for Refugees2014
Bill C-31 - Protecting Canada's Immigration SystemA presentation on Bill C-31 and the legal implications for newcomers to Canada. The presentation is based upon legislative summary provided by the Library of Parliament Research PublicationsDocumentThe Law Office of Adela Crossley 
Case Assessment Chart - FactsheetA chart that outlines the questions asked of refugees when determining their application for private sponsorship.DocumentRefugee Sponsorship Training Program2012
Changes to the IFH and what they mean for refugees and service providersA presentation that outlines the changes to the Interim Federal Health plan.DocumentWest Neighbourhood House2013
Conditional Permanent Residence for Sponsored Spouses: What frontline workers should knowThis document is intended to help frontline workers understand the implication of the changes made for sponsored spouses. The conditional permanent residence for sponsored spouses does not apply in cases of abuse or neglect.DocumentCanadian Council for Refugees2013
Directory of Interpretation and Translation ServicesA directory of interpretation and translation services in east downtown Toronto.DocumentToronto South LIP (formerly East Downtown Toronto LIP)2011
Directory of Services - East Downtown TorontoA directory of services east downtown Toronto.DocumentToronto South LIP (formerly East Downtown Toronto LIP)2010
Environmental Scan Report for East Downtown Toronto LIPA literature review and statistical highlight that focus on issues affecting immigrants in the East Downtown Toronto area. The literature review draws on research into the challenges and opportunities facing immigrants as they attempt to successfully settle.DocumentToronto South LIP (formerly East Downtown Toronto LIP)2010
Family Reunification - Report of the Standing Committee on Citizenship and ImmigrationThe Parliament of Canada has published a report on the subject of family reunification that includes, among other things, an examination of the quota system and its impact on family reunification and consideration of the recent use of the Super Visa ProgramDocumentParliament of Canada2017
Financial Literacy: The building block for successful settlement in CanadaA presentation on the Financial Consumer Agency of Canada and the tools and resources they have to assist newcomers with financial literacyDocumentFinancial Consumer Agency of Canada (FCAC)2011
Fortress USA and policy implications for CanadaThis article by Noami Alboim and Sharry Aiken addresses the impact of President Trump's executive orders that touch on immigration, and encourages the Canadian government to take steps to protect our nation's values.DocumentPolicy Options2017
Francophone Resources in ScarboroughA one-page document that lists community services that can be accessed in French in Scarborough. Some are Francophone agencies, other have a French-speaking staff position.DocumentToronto East Quadrant LIP (TEQLIP)2017
Global Refugee Sponsorship GuidebookThe Guidebook was created to help public servants, civil society organizations, and communities around the world understand community sponsorship of refugees and to assist those designing new sponsorship programs in their own countries. It identifies an expanding series of questions that actors should ask themselves when designing their program and then explains how Canada has chosen to answer those questions in its policies and program design.DocumentGlobal Refugee Sponsorship Initiative2017
Hamilton's Informal Settlement SectorThese two papers also provide an assessment of the extent of support and the willingness and capacity of the voluntary sector and ethnic-racial communities in Hamilton, including faith and immigrant based groups and agencies in providing settlement support. This ‘informal settlement sector’ plays a vitally significant role in providing support and confidence to newcomers to our city and in the process serving to enforce and reinforce a sense of self-worth and belonging.DocumentThe Hamilton Immigration Partnership Council2010
How to Become a Sponsor - FactsheetA factsheet outlining the responsibilities of becoming a private sponsor for refugees.DocumentRefugee Sponsorship Training Program2012
Information for Immigration Levels, Settlement and Integration Consultation 2017The Government of Canada wants to engage Canadians on the issues of settlement and integration as we plan for the future. We are building on Canada’s welcoming tradition to create a national vision that will guide and inspire how we foster a welcoming society, where newcomers can be involved in all aspects of life and contribute to our country’s success. We are also interested in hearing from partners, stakeholders, employers and Canadians on our immigration levels plan, which establishes how many permanent residents Canada will welcome in the coming year.DocumentImmigration, Refugees and Citizenship Canada2017
Lessons from Month 13: Next Steps in the Resettlement Service SectorThis report is a summary of a panel discussion held in November 2016 that addressed issues facing refugees and Private Sponsors after the first year of support came to an end. DocumentWelcome Home TO2016
Making Canada's Refugee System Faster and FairerA Working Paper Series, Reviewing the Stated Goals and Unintended Consequences of the 2012 Reform. The focus of this working paper is firstly to examine whether reforms following the adoption of the 'Protecting Canada's Immigration System Act' and the 'Balanced Refugee Reform Act' work in intended ways and have reached their stated goals. Secondly, the Working Paper aims at identifying some of the unanticipated consequences of the new measures.DocumentCanadian Association for Refugee and Forced Migration Studies2017
Month 13 Planning Resource KitA planning kit for Private Sponsor groups to assist with preparing for the end of the sponsorship period. DocumentRefugee Sponsorship Training Program2016
Nonprofit Service CanvasThis is a new tool to help you create a quick proposal for a new service idea.DocumentMarco Campana / Lean Canvas 2017
Not a Canadian citizen? Why you should think about applying now.An overview of the changes to federal law on applying to become a Canadian citizen. The chart shows compares some of the old rules and the upcoming changes.DocumentCommunity Legal Education Ontario (CLEO)2014
Rapid Impact Evaluation of the Syrian Refugee InititativeAn evaluation, conducted by IRCC, to assess the early outcomes of the 2015-2016 Syrian Refugee Initiative. The evaluation was targeted and examined the Syrian refugees who were admitted to Canada between November 4, 2015 and March 1, 2017 and were a part of the initial 25,000 Syrian refugee commitment.DocumentImmigration, Refugees and Citizenship Canada2017
Reframing Canada's Refugee Resettlement Program: Breaking down Silos and Rebuilding for SuccessA video presentation from the 2016 Pathways to Prosperity ConferenceDocumentNaomi Alboim2016
Refugee Claim Process for CanadaThree flowcharts developed by UNHCR Canada on the refugee claims process, (a) Regular Entry by Land, Sea, Air (b) Irregular Entry by Land from US and (c) Made within CanadaDocumentUNHCR Canada2017
Refugee Newcomers in Metro VancouverThe purpose of this publication is to increase the awareness of refugee newcomer populations who are settling in Metro Vancouver. The report also sets out to debunk myths about refugees such as the number that arrive in BC annually, where they come from and what level of income support and other benefits can they expect to receive.DocumentImmigrant Services Society of BC (ISS of BC)2014
Refugee Settlement Support ProjectFunded by Immigration, Refugees and Citizenship Canada (IRCC) and carried out by OCASI - Ontario Council of Agencies Serving Immigrants, the first phase of the project looked at challenges and opportunities related to a high number of (Syrian) refugees arriving in a short timeframe in Ontario. Based on the findings and recommendations submitted in a report to IRCC, the second phase features a professional development webinar series. DocumentOCASI2016
Refugee Settlement Support ProjectFunded by Immigration, Refugees and Citizenship Canada (IRCC) and carried out by OCASI - Ontario Council of Agencies Serving Immigrants, the first phase of the project looked at challenges and opportunities related to a high number of (Syrian) refugees arriving in a short timeframe in Ontario. Based on the findings and recommendations submitted in a report to IRCC, the second phase features a professional development webinar series.DocumentOCASI2017
Refugee Sponsorship Training Program (RSTP) brochureA brochure that outlines the RSTP program - a program designed to support those interested in sponsoring refugees.DocumentRefugee Sponsorship Training Program2012
Refugee Sponsorship Training Program Video LibraryA number of videos on Refugee Sponsorship including: Power Imbalance, Sponsorship Ethics, Managing Expectations, Month 13 Planning, Supporting Refugee Mental Health, Supporting Settlement and Integration and more.DocumentRefugee Sponsorship Training Program2017
Services for Syrian Refugees in Ontario - Environmental Scan ReportThe findings of this environmental scan are based on an online questionnaire sent out in Dec 2015 to OCASI member agencies and non-OCASI members in Ontario funded by IRCC. A total of 100 complete responses were received. It provides useful insights into the experience and capacity of the organizations responding to the Syrian crisis.DocumentOCASI2016
Settlement and Integration Research Synthesis - Final ReportThis report is part of a research synthesis project conducted by CERIS with funding from Citizenship and Immigration Canada. The project covered five main areas of Canadian immigration on the domestic front: settlement and integration, foreign credential recognition, citizenship, multiculturalism, and refugees. In addition to synthesizing and annotating recent research, each area report samples significant research in progress and lists key research institutions and researchers.DocumentCERIS2014
Settlement Pathway for Economic Class ImmigrantsA flowchart developed to assist service providers and economic class immigrants to identify the various steps needed to settle in Canada.DocumentToronto South LIP2012
Settlement Pathway for NewcomersA flowchart developed to assist service providers and newcomers to identify the various steps needed to settle in Canada.DocumentToronto South LIP2011
Settlement Pathway for Privately Sponsored RefugeesA flowchart developed to assist service providers and privately sponsored refugees to identify the various steps needed to settle in Canada.DocumentToronto South LIP2015
Settlement Pathway for Refugee Claimant - Inland ClaimA flowchart developed to assist service providers and refugee claimants (making an inland claim) to identify the various steps needed to settle in Canada.DocumentToronto South LIP2015
Settlement Pathway for Refugee Claimant - Port of EntryA flowchart developed to assist service providers and refugee claimants (making a port of entry claim) to identify the various steps needed to settle in Canada.DocumentToronto South LIP2015
Settlement Services ToolkitA promotional toolkit developed by IRCC for use by settlement agencies to advertise free services. Includes Downloadable posters, web banners, social media posts, video and email messages.DocumentIRCC2017
Settlement Vulnerability Sustainability and Financial LiteracyAn overview of the lessons and implications from a pilot training program on financial literacy designed especially for newcomersDocumentSEDI, e-Nova consulting2011
Taking an Intersectional Approach: How We Can Improve Services for Newcomers Experiencing ViolenceThis summary report is a call to action for all of us to take an intersectional approach to addressing violence against women (VAW)DocumentSpringtide Resources2013
The Intersection of Settlement and Housing Services and Policies: Reducing the Risk of Homelessness for Immigrant and Refugee WomenThis report provides insight into the pressing issues facing women immigrants to Toronto, and the service communities that support them. This report is an attempt to provide a better understanding of the policy context in which women immigrants seek assistance with housing and settlement, the service context in which this assistance is rendered, and the lived experience of the women themselves.DocumentOCASI, COSTI and WoodGreen Community Services2015
The State of Private Refugee Sponsorship in Canada: Trends, Issues, and Impacts Based on the current wave of positive public opinion and high level of engagement in refugee sponsorship by private citizens in Canada, this brief provides a critical overview of what is known about private refugee sponsorship, identifies gaps and areas of concern, and analyzes negative impacts of policy changes to PSR processing made over the last five years. DocumentCentre for Refugee Studies, Refugee Research Network, York University2017
Toronto Newcomer Imitative (TNI) Settlement Worker LocationsA map showing where the Toronto Newcomer Initiative Settlement Workers are locatedDocumentCity of Toronto, Social Development, Finance and Administration2010
U.S. as Safe Third Country? An infographic developed by Canadian Council for refugees infographic to summarize the key reasons the US is not safe for all refugees.DocumentCanadian Council for Refugees2017
Welcome to Canada? A Critical Review and Assessment of Canada's Fast-Changing Immigration Policies. A Literature ReviewThe purpose of this working paper is to build upon previous Maytree report and review of both proposed and effective immigration policies from between July 2012 and July 2014. It describes some of the major policy amendments and evaluate their potential impact on all involved parties.DocumentRyerson Centre for Immigration and Settlement (RCIS)2014
Welcome to OntarioA Guide to Programs and Services for Newcomers to OntarioDocumentOntario Ministry of Citizenship and Immigration2009
Welcome to Ontario - ARABICA brochure that outlines the employment, education and skills development services offered by the Ministry of Training, Colleges and Universities.DocumentMinistry of Training, Colleges and Universities (MTCU) 
Welcome to Ontario - ENGLISHA brochure that outlines the employment, education and skills development services offered by the Ministry of Training, Colleges and Universities.DocumentMinistry of Training, Colleges and Universities (MTCU) 
Welcome to Ontario - FRENCHA brochure that outlines the employment, education and skills development services offered by the Ministry of Training, Colleges and Universities.DocumentMinistry of Training, Colleges and Universities (MTCU) 
Welcome to Ontario - KURDISHA brochure that outlines the employment, education and skills development services offered by the Ministry of Training, Colleges and Universities.DocumentMinistry of Training, Colleges and Universities (MTCU) 

Settlement Services Websites

WebsitesSorted By Websites In Ascending OrderDescriptionLinkPublisher
Lifeline SyriaLifeline Syria recruits, trains and assists sponsor groups as they welcome and support 1,000 Syrian refugees coming to Canada as permanent immigrants to resettle in the GTA over the next two years.WebsiteLifeline Syria
Private Sponsorship of Refugees ToolkitThis toolkit is a practical web-based resource to provide information about private refugee sponsorship to groups across CanadaWebsiteCanadian Council for Refugees
Ready For My Refugee HearingA website that aims to empower every person seeking refugee protection in Canada to be as prepared as possible for their refugee hearing. Includes a Refugee Hearing Preparation Guide and READY Tour. WebsiteKinbrace Community Society
Refugee Sponsorship Training ProgramThe Refugee Sponsorship Training Program (RSTP) is a program designed to support the Sponsorship Agreement Holders (SAHs) of Canada, their Constituent Groups, Groups of Five and Community Sponsors on a national level (excl. Quebec).The Refugee Sponsorship Training Program (RSTP) is a program designed to support the Sponsorship Agreement Holders (SAHs) of Canada, their Constituent Groups, Groups of Five and Community Sponsors on a national level (excl. Quebec).WebsiteRefugee Sponsorship Training Program
Settlement.orgA website designed for newcomers where they can find all the resources, programs and services needed to settle in Ontario. The site also has a discussion forum where newcomers can ask questions or post a message.WebsiteOCASI
SettlementatWork.orgA website designed for frontline staff working in the settlement sector. Here you will find resources to support you in your work, job listings, events, RFPs and announcements on policy changes. WebsiteOCASI
Simplifying The Journey: Newcomer Navigation ToolkitIn Ottawa, the Children’s Hospital of Eastern Ontario (CHEO) created a new position, Newcomer Navigator. Recognizing that newcomers faced unique challenges, CHEO created a program to help newcomers navigate the pediatric health-care system.Based on the CHEO experience, this toolkit will help Canadian organizations start their own newcomer navigator programs.WebsiteChildren's Hospital of Eastern Ontario